| Greetings from CSIS! In order to assist you in many pleasant shopping experiences, we have included the following information.
SECURE ORDERING: For your comfort and safety, Our secure, easy to use shopping cart will assist you in ordering on-line, by fax, mail, or phone. Our cart allows you to make all your wedding selections and automatically totals your order including tax (when applicable) and delivery. After you have made your wedding selections, simply choose your payment preference. Netscape, Microsoft Internet Explorer and other browser support this technology. We never disclose your personal information to any third party. CREDIT CARDS: We accept eCheck (Checking Account/ATM Debit Card), Visa/MasterCard, Discover, and American Express). For the convenience of our customers, we accept payments through PayPal
MONEY ORDERS or CASHIER'S CHECKS: Payments made in US Funds only. *Sorry no C.O.D, Cash or Personal Check* SHOPPING CART: For your shopping convenience, we utilize an easy-to-use shopping system to handle your order. When you see an item you like , select your color rose/ribbon from the drop-down list you would like to order, then simply click on the "Add to Cart" button and that item will be added to your shopping cart! If you wish to order more than one of the same item, in the Quantity box type in the number you wish to order then click RECALCULATE and adjustments is made. From the Shopping Cart, if you want to add more items, click Continue Shopping. If you would like to check out, click Go To Payments. When you have finished shopping, simply provide us with the information we prompt for, click the "Continue" button, and your order will be processed. You will receive an order confirmation number shortly after your order has been processed. To continue shopping, click Return To CSIS link. No extra work, no tallying and no phone calls. ORDER MAIL or FAX: Use our shopping cart to assist you. Then simply print two (2) copies of your order and mail one copy to us along with payment to the address listed on the form, and one for your records. If You Do Not Wish To Use Our Shopping Cart: You are welcome to place a phone order, or use our print-out form, fill in, mail or fax in
Order Form. Please make Money Order or Cashier's Check payable to CSIS. SHIPPING/DELIVERY CHARGES: Delivery charges based on Continental U.S.
standard delivery (USPS) Parcel Post. International Orders: Please give us a call (559) 323-9517 you may also email us at
sales@csis.hypermart.net
for an exact shipping quote before placing your order. For rush orders additional charge of $15.00. (USA) Ca Residents add 7.975% sales tax. Production time estimate 3-7 business days (Mon-Fri) upon receipt of cleared payment. Delivery time additional (shipping from CA) US Postal Service Parcel Post (2-9 working days)...Priority Mail International (6-10 working day). Days designed to be delivered depend on origin and destination. This information is provided by the carrier and excludes weekends and holidays. *We're not responsible for service transit time, damaged or lost parcels (all items are package with special care) if there's a concern, please notify your local Post Office*.
Filing a claim for an Insurance Package:
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Claims for insured packages should be filed directly with the U.S. Postal Service at the link below. The information provided will help you fill out the USPS claim form.
File your claim here:
http://www.usps.com/insuranceclaims
Need your item Deliver Faster., US Priority Mail (2-3 working days) or US Express Mail (next day) is available, please email us for a quote.
RETURNS & EXCHANGES: We are confident you will love your selections! However, if you are not completely satisfied with your order, please contact us within 24 business hours of receipt for return instructions. Purchase must be returned in original condition. Returns are not accepted without prior of Approval.
Keep the original box with the item, and ship back to us Prepaid and Insured. Shipping charges, are non-refundable.
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